Support

Happy to answer any of your questions

Questions & Answers

How to find the address?

We show the approximate location of our luggage storage facilities. After booking, you’ll receive detailed information, including the exact address. If the address doesn’t work for you, you can cancel the booking for your left luggage and get a refund.

How much does bag storage cost?

Prices for our luggage storage start at US$3.50 per day (24h). You’ll find a safe place to store your bags that fits your plans and budget, making it an affordable alternative to traditional station luggage lockers.

What can I store at a Qeepl location?

You can drop off luggage like suitcases, backpacks, bags and even skis. Most everyday travel items are good to go.

Can I pay on-site when I drop off my baggage?

Nope - all bookings for our left luggage service are made and paid online to keep things quick and secure. You’re also covered with US$1,000, so your stuff is protected.

Can I change or cancel my booking?

Absolutely. Open your booking to change dates, items, or to cancel. You can cancel within 24 hours of paying and you’ll get a full refund.

Is my luggage insured when stored with Qeepl?

Yes, every item you store is insured up to US$1,000 at no extra cost. If something gets lost or damaged, just contact us. We’ll check what happened and help you get compensation. As a precaution, we recommend taking photos of your items when you drop them off.