Regulamin

By joining the Qeepl Referral Program, you confirm that you have read and agree to these Terms & Conditions.

Qeepl is a global luggage storage service that partners with local businesses (hotels, shops, cafés, etc.), allowing travelers to book secure storage space online via the app or website.

1. Eligibility

• The Referral Program is open to individuals who are 18 years or older.
• Participants must comply with all applicable laws regarding referral programs and income reporting.

2. How It works

2.1. Referral Process

1. Sign up for the referral program and get your unique referral link.
2. Share your link via email, social media, WhatsApp, phone, or any other method.
3. Encourage businesses, rental managers or travelers to use Qeepl.
4. Track your referrals & earnings in your personalized dashboard.

2.2. Prohibited Referral Methods

• No spam (bulk emails, bots, or misleading messages).
• No false claims or misrepresentations.
• No self-referrals or referrals to businesses owned by you or your immediate family.

3. Qualifying referrals and rewards

3.1. Customer referrals

A qualifying customer booking must use a valid referral code attributable to your account. A link may carry that code. A visit, sign-up, tracking tag or link without a valid code does not by itself earn a reward. The customer must complete and pay for the qualifying booking. You cannot use your own code to earn a reward on your own order.

The standard offer for newly issued customer codes is a 5% customer discount and a 15% referrer reward. The terms recorded for the actual code apply if they differ. The reward is calculated on the initial booking price after discounts, including eligible amounts paid from the Qeepl balance. Later additions and extensions are outside that initial base. A cancelled or refunded booking can be ineligible, and a reward already credited can be reversed where the underlying payment is refunded or the booking is invalid.

3.2. Business referrals

An eligible business must register with a valid referral code and activate its first location. The standard offer for a newly referred business is 15% of the qualifying completed booking amounts at that business for 90 days from its first location activation. The rate and duration recorded for the referral code apply if they differ. Existing referrals keep the terms applicable to their attribution. For rental managers, a guest booking can earn the standard customer referral reward when a valid customer code is used. A separate commercial arrangement applies only if expressly agreed with Qeepl.

3.3. Walk-in attribution

If the referrer and the storage Host are the same partner and a walk-in share bonus applies to the order, the ordinary customer referral reward is not added to that bonus.

4. Referral balance and payouts

Eligible rewards are credited to your referral balance in the relevant currency. Your account shows the balance, transaction history and current minimum for requesting a payout in each supported currency. Balances below the applicable minimum can accumulate toward it.

When an eligible balance reaches its currency minimum, use the payout request in your Qeepl account. It opens an email request to support@qeepl.com. Send it from the email associated with your account. Qeepl confirms the available payout method and any applicable processing requirements for your country and currency. You are responsible for applicable taxes on your earnings.

5. Referral Restrictions

To prevent abuse, Qeepl enforces the following restrictions:

• You may not refer businesses where you have a direct personal or financial interest.
• You cannot refer businesses owned by yourself or immediate family members.
• If fraudulent referrals are detected, Qeepl reserves the right to:
  • Cancel unpaid rewards.
  • Block future referrals.
  • Suspend your referral account.

6. Program Modifications

Qeepl reserves the right to:

• Modify referral rewards or payout structures at any time.
• Suspend or terminate the Referral Program without prior notice.
• Disqualify users who violate the program’s terms or engage in fraud.

Any changes to the program will be communicated via email or website updates.

7. Program Termination

Your participation in the Referral Program may be terminated if:

• You violate the terms (fraud, spam, misrepresentation, etc.).
• You fail to comply with legal or ethical standards.
• Qeepl decides to end the Referral Program.

If terminated, unpaid rewards may be forfeited.

8. Questions and disputes

If you believe a referral reward or payout is incorrect, contact support@qeepl.com with the relevant booking or payment reference so we can review it. This procedure does not limit remedies available under applicable law.

9. Limitation of Liability

Qeepl is not responsible for:

• Losses due to referral tracking issues.
• Technical failures (website, app, or dashboard errors).
• Payment delays caused by payments services.
• Taxes, fees, or legal obligations associated with referral earnings.

You are responsible for ensuring your referral link is correctly used and for providing accurate payment details.

10. Privacy & Data Protection

• Your personal data (name, email, phone number) is collected only for program administration.
• Qeepl does not sell or share your data with third parties.
• Data is processed in accordance with Qeepl’s Privacy Policy.
• For privacy-related concerns and program in general, email support@qeepl.com