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A problem arose: the staff member at the pickup location wouldn't accept the luggage (apparently, they're new on the job and hadn't heard of this service). We contacted customer support, they responded right away, and the problem was resolved quickly.

Excellent service. There were no problems.

Terrible customer service—they should train their staff.

This was my first time using this service. I found the nearest location, paid, dropped off my package, and the woman at the location was very polite; she reassured me about the pickup time. Everything went smoothly, and I plan to use it again.

Everything's great

This was my first time using this service. I liked everything about it. The hostess was very pleasant. Everything was returned safe and sound.

Everything's great.

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Fast, convenient, and a very nice girl at the service center

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Everything is great and efficient—thanks for the convenient service.

Great SDEK pickup location. Friendly, helpful staff 👌

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Good price, fast and convenient. It's more expensive at the train station, but it's a good deal if you're checking just one bag—it counts as one item.

Strategic location and friendly service! Highly recommend!